
Bahnhofpl. 9, Fürth
Bahnhofpl. 9, 90762 Fürth, Germany
Tourist Information Fürth | Opening Hours & Souvenirs
The Tourist Information Fürth is the central point of contact for guests and locals when a visit to the Cloverleaf City should be well planned. Located directly in the main train station, it connects the first impression of the city with a very practical service: personal advice, compact information, city maps, tips for attractions, and a friendly team that takes care of orientation and details. Those arriving in Fürth will find here not only an address for questions but also a place where a short stop quickly turns into a real city visit. The location at the train station square is particularly practical because many routes can be easily continued from here, making it simple to plan both the city center and excursions in the region. For travelers who decide spontaneously, the Tourist Information is often the best first stop. For those who already know what they are looking for, it is also a reliable pickup point for tickets, brochures, souvenirs, and information on current experiences. The website of the Tourist Information and the city pages emphasize the same core: this is not about anonymous information, but about concrete help for a pleasant stay in Fürth. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Opening Hours, Address & Getting to the Tourist Information Fürth
The Tourist Information Fürth is located at Bahnhofplatz 9, 90762 Fürth, directly in the main train station and thus at one of the most important orientation points in the city. The opening hours are clear and practical: Monday to Friday from 9 AM to 5 PM and Saturday from 9 AM to 1 PM; it is closed on Sundays and public holidays. These hours make the Tourist Information easily accessible for day visitors as well as weekend travelers, as one can start the day with a city map or quickly grab tickets, brochures, or souvenirs in the early afternoon. The official city website also points out that the Tourist Information is located in the heart of the city and is housed in the main train station, which makes arriving by train and other public transport particularly easy. Those wishing to orient themselves in Fürth can hardly miss the location, as the train station is a natural hub for arrival, transfer, and onward travel. For people with disabilities, it is important that accessible entry is possible via the main entrance of the train station; as a point of reference, it is mentioned to turn left after the newspaper shop. Disabled parking spaces are available at the train station square near the post office. Additionally, the city’s map and route functions allow for planning routes with the city map, public transport, or other mobility offers. Thus, the address becomes not just a point on the map but a clean starting point for the entire stay. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Personal Advice & On-Site Service
The profile of the Tourist Information Fürth goes far beyond classic information. According to official statements, visitors receive individual advice on attractions, city history, and excursion tips, as well as information about the Nuremberg metropolitan region and the Franconia region. This includes hotel referrals, event tips from Fürth and the surrounding area, city walks, digital tours, and free brochures, city maps, and flyers. This mix makes the location interesting for various target groups: first-time visitors quickly get a clear overview, returnees discover new details, and locals also use the Tourist Information as a service point for current programs or gift ideas. The official POI page additionally emphasizes that there is comprehensive information about Fürth and the Nuremberg metropolitan region, as well as hotel referrals, event tips, audio tours, souvenirs, and the sale of the Nuremberg Card + Fürth. This breadth of offerings shows that the Tourist Information not only responds to quick questions but actively assists in travel planning. The staff visibly acts as a hosting team: friendly, competent, and oriented towards providing guidance. For example, those who are only in the city for a few hours can have a route put together for the rest of the day instead of wasting time searching. Those staying longer also receive tips on suitable accommodations, tours, and thematic walks. This combination of practical information and personal service is what makes the institution particularly valuable. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Souvenirs, Brochures & Practical Travel Aids
An important part of the offerings includes souvenirs and printed as well as digital travel aids. The Tourist Information Fürth refers to a large selection of fun, practical, or culinary Fürth souvenirs available directly at Bahnhofplatz 9. These include postcards, books, maps, pens, fabric and paper bags, mugs, games like the Fürth Quiz or Fürth Monopoly, leisure and shopping cards like the Nuremberg-Fürth Card, the Explorer Pass, and Fürth checks, as well as culinary specialties from the city. Additionally, many items can also be ordered online, which is particularly practical for those who want to plan at home or purchase again after their visit. Also important are the brochures and downloads: the Tourist Information provides extensive promotional material on attractions, events, and general tips. Those interested can order brochures like Experience Fürth, city walks, event highlights, city map, accommodation directory, listening tour, Where is Gustav, selfie points, Experience Fürth, and Descubrir Fürth or download them directly. This way, the Tourist Information covers several search intentions that are particularly relevant in the everyday lives of guests: Where can I find a good overview? What can I do in Fürth? Which highlights fit my stay? Even outside of opening hours, the offerings remain accessible, as a selection of flyers and brochures is available in the main building of the Fürth train station, directly next to the Tourist Information. This connection of digital availability, on-site service, and regional souvenirs makes the location so useful and simultaneously appealing. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/souvenirs-shop/))
City Walks, Tickets & Tours in Fürth
Those who want to get to know Fürth more intensively will quickly find themselves at the city walks. The official brochure page describes the annual program as an offering with around 50 themed tours for beginners, connoisseurs, and explorers; the tour guides bring over 1000 years of city history to life in a vivid and personal way. The city’s press work also confirms the high importance of this offering: In Fürth, there are more than 40 dedicated city guides, and over 250 tours were arranged by the Tourism Office for 2025. This is particularly important in practice because Fürth does not only offer a single standard tour but a whole landscape of discovery with classic, cultural, and thematic focuses. For public regular tours, usually no registration is required; one can come directly to the meeting point and buy tickets from the tour guide. If registration is necessary, this is marked in the brochure with a green A. The usual tours last 90 minutes unless otherwise stated. Tickets are available at the Tourist Information at Bahnhofplatz, from the tour guide on site, through the online shop, via Reservix, or directly from the respective organizer. For group tours, the city specifies a standard fee of 105.00 euros for 90 minutes; each additional started hour costs 30.00 euros; the maximum group size is 25 people. These details show that the Tourist Information not only informs about tours but also supports them organizationally. Those looking for a reliable, well-structured, and versatile city discovery will find exactly the right hub here. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/broschueren-downloads/))
Digital Tours, Accessibility & the History of the Tourist Information Fürth
The modern orientation of the Tourist Information includes digital experiences and a clear focus on accessibility. Particularly the Listening Tour app shows how Fürth is conveyed today: the city tour operates free of charge, flexibly, and without an internet connection, as all content is pre-saved offline. Thanks to GPS navigation, the app guides users from station to station and brings the history of the city to life along the way. Thematically, the route ranges from the town hall to well-known Fürth streets to historically significant places; it also addresses traces of the first railway and the Jewish Fürth, which was once known as Franconian Jerusalem. The official POI page also refers to the free scavenger hunt app Where is Gustav? This shows that the Tourist Information offers interesting formats not only for classic city tours but also for younger, mobile, and independently planning guests. The own history of the Tourist Information is also remarkable: it began in November 1995 with three employees in a corner of the Hertie department store on Freiheit. This was followed by stations in a small shop space on Königstraße, in the annex of the savings bank at Maxstraße 31, and from August 2002 at Bahnhofplatz 2. In November 2021, the office finally moved into the representatively renovated west wing of the Fürth main train station. Additionally, the Tourist Information was evaluated by Reisen für Alle in 2023; the official accessibility statement on the website emphasizes that the online presence is mostly accessible, with scalable font sizes, alt texts, and other measures for better accessibility. Thus, a picture emerges of an institution that has both historically developed and technically and structurally evolved. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/erleben-geniessen/stadtspaziergaenge/lauschtour-fuerth))
Sources:
- Tourist Information Fürth – Personal Advice & Tips for Your Visit
- Tourist Information | City of Fürth
- Souvenirs & Shop
- City Tours Fürth – Frequently Asked Questions & Helpful Information
- Happy Birthday Tourist Information Fürth - 30 Years of Advice, Service, and Marketing
- Listening Tour Fürth – Free City Tour as an App
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Tourist Information Fürth | Opening Hours & Souvenirs
The Tourist Information Fürth is the central point of contact for guests and locals when a visit to the Cloverleaf City should be well planned. Located directly in the main train station, it connects the first impression of the city with a very practical service: personal advice, compact information, city maps, tips for attractions, and a friendly team that takes care of orientation and details. Those arriving in Fürth will find here not only an address for questions but also a place where a short stop quickly turns into a real city visit. The location at the train station square is particularly practical because many routes can be easily continued from here, making it simple to plan both the city center and excursions in the region. For travelers who decide spontaneously, the Tourist Information is often the best first stop. For those who already know what they are looking for, it is also a reliable pickup point for tickets, brochures, souvenirs, and information on current experiences. The website of the Tourist Information and the city pages emphasize the same core: this is not about anonymous information, but about concrete help for a pleasant stay in Fürth. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Opening Hours, Address & Getting to the Tourist Information Fürth
The Tourist Information Fürth is located at Bahnhofplatz 9, 90762 Fürth, directly in the main train station and thus at one of the most important orientation points in the city. The opening hours are clear and practical: Monday to Friday from 9 AM to 5 PM and Saturday from 9 AM to 1 PM; it is closed on Sundays and public holidays. These hours make the Tourist Information easily accessible for day visitors as well as weekend travelers, as one can start the day with a city map or quickly grab tickets, brochures, or souvenirs in the early afternoon. The official city website also points out that the Tourist Information is located in the heart of the city and is housed in the main train station, which makes arriving by train and other public transport particularly easy. Those wishing to orient themselves in Fürth can hardly miss the location, as the train station is a natural hub for arrival, transfer, and onward travel. For people with disabilities, it is important that accessible entry is possible via the main entrance of the train station; as a point of reference, it is mentioned to turn left after the newspaper shop. Disabled parking spaces are available at the train station square near the post office. Additionally, the city’s map and route functions allow for planning routes with the city map, public transport, or other mobility offers. Thus, the address becomes not just a point on the map but a clean starting point for the entire stay. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Personal Advice & On-Site Service
The profile of the Tourist Information Fürth goes far beyond classic information. According to official statements, visitors receive individual advice on attractions, city history, and excursion tips, as well as information about the Nuremberg metropolitan region and the Franconia region. This includes hotel referrals, event tips from Fürth and the surrounding area, city walks, digital tours, and free brochures, city maps, and flyers. This mix makes the location interesting for various target groups: first-time visitors quickly get a clear overview, returnees discover new details, and locals also use the Tourist Information as a service point for current programs or gift ideas. The official POI page additionally emphasizes that there is comprehensive information about Fürth and the Nuremberg metropolitan region, as well as hotel referrals, event tips, audio tours, souvenirs, and the sale of the Nuremberg Card + Fürth. This breadth of offerings shows that the Tourist Information not only responds to quick questions but actively assists in travel planning. The staff visibly acts as a hosting team: friendly, competent, and oriented towards providing guidance. For example, those who are only in the city for a few hours can have a route put together for the rest of the day instead of wasting time searching. Those staying longer also receive tips on suitable accommodations, tours, and thematic walks. This combination of practical information and personal service is what makes the institution particularly valuable. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Souvenirs, Brochures & Practical Travel Aids
An important part of the offerings includes souvenirs and printed as well as digital travel aids. The Tourist Information Fürth refers to a large selection of fun, practical, or culinary Fürth souvenirs available directly at Bahnhofplatz 9. These include postcards, books, maps, pens, fabric and paper bags, mugs, games like the Fürth Quiz or Fürth Monopoly, leisure and shopping cards like the Nuremberg-Fürth Card, the Explorer Pass, and Fürth checks, as well as culinary specialties from the city. Additionally, many items can also be ordered online, which is particularly practical for those who want to plan at home or purchase again after their visit. Also important are the brochures and downloads: the Tourist Information provides extensive promotional material on attractions, events, and general tips. Those interested can order brochures like Experience Fürth, city walks, event highlights, city map, accommodation directory, listening tour, Where is Gustav, selfie points, Experience Fürth, and Descubrir Fürth or download them directly. This way, the Tourist Information covers several search intentions that are particularly relevant in the everyday lives of guests: Where can I find a good overview? What can I do in Fürth? Which highlights fit my stay? Even outside of opening hours, the offerings remain accessible, as a selection of flyers and brochures is available in the main building of the Fürth train station, directly next to the Tourist Information. This connection of digital availability, on-site service, and regional souvenirs makes the location so useful and simultaneously appealing. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/souvenirs-shop/))
City Walks, Tickets & Tours in Fürth
Those who want to get to know Fürth more intensively will quickly find themselves at the city walks. The official brochure page describes the annual program as an offering with around 50 themed tours for beginners, connoisseurs, and explorers; the tour guides bring over 1000 years of city history to life in a vivid and personal way. The city’s press work also confirms the high importance of this offering: In Fürth, there are more than 40 dedicated city guides, and over 250 tours were arranged by the Tourism Office for 2025. This is particularly important in practice because Fürth does not only offer a single standard tour but a whole landscape of discovery with classic, cultural, and thematic focuses. For public regular tours, usually no registration is required; one can come directly to the meeting point and buy tickets from the tour guide. If registration is necessary, this is marked in the brochure with a green A. The usual tours last 90 minutes unless otherwise stated. Tickets are available at the Tourist Information at Bahnhofplatz, from the tour guide on site, through the online shop, via Reservix, or directly from the respective organizer. For group tours, the city specifies a standard fee of 105.00 euros for 90 minutes; each additional started hour costs 30.00 euros; the maximum group size is 25 people. These details show that the Tourist Information not only informs about tours but also supports them organizationally. Those looking for a reliable, well-structured, and versatile city discovery will find exactly the right hub here. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/broschueren-downloads/))
Digital Tours, Accessibility & the History of the Tourist Information Fürth
The modern orientation of the Tourist Information includes digital experiences and a clear focus on accessibility. Particularly the Listening Tour app shows how Fürth is conveyed today: the city tour operates free of charge, flexibly, and without an internet connection, as all content is pre-saved offline. Thanks to GPS navigation, the app guides users from station to station and brings the history of the city to life along the way. Thematically, the route ranges from the town hall to well-known Fürth streets to historically significant places; it also addresses traces of the first railway and the Jewish Fürth, which was once known as Franconian Jerusalem. The official POI page also refers to the free scavenger hunt app Where is Gustav? This shows that the Tourist Information offers interesting formats not only for classic city tours but also for younger, mobile, and independently planning guests. The own history of the Tourist Information is also remarkable: it began in November 1995 with three employees in a corner of the Hertie department store on Freiheit. This was followed by stations in a small shop space on Königstraße, in the annex of the savings bank at Maxstraße 31, and from August 2002 at Bahnhofplatz 2. In November 2021, the office finally moved into the representatively renovated west wing of the Fürth main train station. Additionally, the Tourist Information was evaluated by Reisen für Alle in 2023; the official accessibility statement on the website emphasizes that the online presence is mostly accessible, with scalable font sizes, alt texts, and other measures for better accessibility. Thus, a picture emerges of an institution that has both historically developed and technically and structurally evolved. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/erleben-geniessen/stadtspaziergaenge/lauschtour-fuerth))
Sources:
- Tourist Information Fürth – Personal Advice & Tips for Your Visit
- Tourist Information | City of Fürth
- Souvenirs & Shop
- City Tours Fürth – Frequently Asked Questions & Helpful Information
- Happy Birthday Tourist Information Fürth - 30 Years of Advice, Service, and Marketing
- Listening Tour Fürth – Free City Tour as an App
Tourist Information Fürth | Opening Hours & Souvenirs
The Tourist Information Fürth is the central point of contact for guests and locals when a visit to the Cloverleaf City should be well planned. Located directly in the main train station, it connects the first impression of the city with a very practical service: personal advice, compact information, city maps, tips for attractions, and a friendly team that takes care of orientation and details. Those arriving in Fürth will find here not only an address for questions but also a place where a short stop quickly turns into a real city visit. The location at the train station square is particularly practical because many routes can be easily continued from here, making it simple to plan both the city center and excursions in the region. For travelers who decide spontaneously, the Tourist Information is often the best first stop. For those who already know what they are looking for, it is also a reliable pickup point for tickets, brochures, souvenirs, and information on current experiences. The website of the Tourist Information and the city pages emphasize the same core: this is not about anonymous information, but about concrete help for a pleasant stay in Fürth. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Opening Hours, Address & Getting to the Tourist Information Fürth
The Tourist Information Fürth is located at Bahnhofplatz 9, 90762 Fürth, directly in the main train station and thus at one of the most important orientation points in the city. The opening hours are clear and practical: Monday to Friday from 9 AM to 5 PM and Saturday from 9 AM to 1 PM; it is closed on Sundays and public holidays. These hours make the Tourist Information easily accessible for day visitors as well as weekend travelers, as one can start the day with a city map or quickly grab tickets, brochures, or souvenirs in the early afternoon. The official city website also points out that the Tourist Information is located in the heart of the city and is housed in the main train station, which makes arriving by train and other public transport particularly easy. Those wishing to orient themselves in Fürth can hardly miss the location, as the train station is a natural hub for arrival, transfer, and onward travel. For people with disabilities, it is important that accessible entry is possible via the main entrance of the train station; as a point of reference, it is mentioned to turn left after the newspaper shop. Disabled parking spaces are available at the train station square near the post office. Additionally, the city’s map and route functions allow for planning routes with the city map, public transport, or other mobility offers. Thus, the address becomes not just a point on the map but a clean starting point for the entire stay. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Personal Advice & On-Site Service
The profile of the Tourist Information Fürth goes far beyond classic information. According to official statements, visitors receive individual advice on attractions, city history, and excursion tips, as well as information about the Nuremberg metropolitan region and the Franconia region. This includes hotel referrals, event tips from Fürth and the surrounding area, city walks, digital tours, and free brochures, city maps, and flyers. This mix makes the location interesting for various target groups: first-time visitors quickly get a clear overview, returnees discover new details, and locals also use the Tourist Information as a service point for current programs or gift ideas. The official POI page additionally emphasizes that there is comprehensive information about Fürth and the Nuremberg metropolitan region, as well as hotel referrals, event tips, audio tours, souvenirs, and the sale of the Nuremberg Card + Fürth. This breadth of offerings shows that the Tourist Information not only responds to quick questions but actively assists in travel planning. The staff visibly acts as a hosting team: friendly, competent, and oriented towards providing guidance. For example, those who are only in the city for a few hours can have a route put together for the rest of the day instead of wasting time searching. Those staying longer also receive tips on suitable accommodations, tours, and thematic walks. This combination of practical information and personal service is what makes the institution particularly valuable. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/tourist-information/))
Souvenirs, Brochures & Practical Travel Aids
An important part of the offerings includes souvenirs and printed as well as digital travel aids. The Tourist Information Fürth refers to a large selection of fun, practical, or culinary Fürth souvenirs available directly at Bahnhofplatz 9. These include postcards, books, maps, pens, fabric and paper bags, mugs, games like the Fürth Quiz or Fürth Monopoly, leisure and shopping cards like the Nuremberg-Fürth Card, the Explorer Pass, and Fürth checks, as well as culinary specialties from the city. Additionally, many items can also be ordered online, which is particularly practical for those who want to plan at home or purchase again after their visit. Also important are the brochures and downloads: the Tourist Information provides extensive promotional material on attractions, events, and general tips. Those interested can order brochures like Experience Fürth, city walks, event highlights, city map, accommodation directory, listening tour, Where is Gustav, selfie points, Experience Fürth, and Descubrir Fürth or download them directly. This way, the Tourist Information covers several search intentions that are particularly relevant in the everyday lives of guests: Where can I find a good overview? What can I do in Fürth? Which highlights fit my stay? Even outside of opening hours, the offerings remain accessible, as a selection of flyers and brochures is available in the main building of the Fürth train station, directly next to the Tourist Information. This connection of digital availability, on-site service, and regional souvenirs makes the location so useful and simultaneously appealing. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/souvenirs-shop/))
City Walks, Tickets & Tours in Fürth
Those who want to get to know Fürth more intensively will quickly find themselves at the city walks. The official brochure page describes the annual program as an offering with around 50 themed tours for beginners, connoisseurs, and explorers; the tour guides bring over 1000 years of city history to life in a vivid and personal way. The city’s press work also confirms the high importance of this offering: In Fürth, there are more than 40 dedicated city guides, and over 250 tours were arranged by the Tourism Office for 2025. This is particularly important in practice because Fürth does not only offer a single standard tour but a whole landscape of discovery with classic, cultural, and thematic focuses. For public regular tours, usually no registration is required; one can come directly to the meeting point and buy tickets from the tour guide. If registration is necessary, this is marked in the brochure with a green A. The usual tours last 90 minutes unless otherwise stated. Tickets are available at the Tourist Information at Bahnhofplatz, from the tour guide on site, through the online shop, via Reservix, or directly from the respective organizer. For group tours, the city specifies a standard fee of 105.00 euros for 90 minutes; each additional started hour costs 30.00 euros; the maximum group size is 25 people. These details show that the Tourist Information not only informs about tours but also supports them organizationally. Those looking for a reliable, well-structured, and versatile city discovery will find exactly the right hub here. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/planen-buchen/service/broschueren-downloads/))
Digital Tours, Accessibility & the History of the Tourist Information Fürth
The modern orientation of the Tourist Information includes digital experiences and a clear focus on accessibility. Particularly the Listening Tour app shows how Fürth is conveyed today: the city tour operates free of charge, flexibly, and without an internet connection, as all content is pre-saved offline. Thanks to GPS navigation, the app guides users from station to station and brings the history of the city to life along the way. Thematically, the route ranges from the town hall to well-known Fürth streets to historically significant places; it also addresses traces of the first railway and the Jewish Fürth, which was once known as Franconian Jerusalem. The official POI page also refers to the free scavenger hunt app Where is Gustav? This shows that the Tourist Information offers interesting formats not only for classic city tours but also for younger, mobile, and independently planning guests. The own history of the Tourist Information is also remarkable: it began in November 1995 with three employees in a corner of the Hertie department store on Freiheit. This was followed by stations in a small shop space on Königstraße, in the annex of the savings bank at Maxstraße 31, and from August 2002 at Bahnhofplatz 2. In November 2021, the office finally moved into the representatively renovated west wing of the Fürth main train station. Additionally, the Tourist Information was evaluated by Reisen für Alle in 2023; the official accessibility statement on the website emphasizes that the online presence is mostly accessible, with scalable font sizes, alt texts, and other measures for better accessibility. Thus, a picture emerges of an institution that has both historically developed and technically and structurally evolved. ([tourismus-fuerth.de](https://www.tourismus-fuerth.de/erleben-geniessen/stadtspaziergaenge/lauschtour-fuerth))
Sources:
- Tourist Information Fürth – Personal Advice & Tips for Your Visit
- Tourist Information | City of Fürth
- Souvenirs & Shop
- City Tours Fürth – Frequently Asked Questions & Helpful Information
- Happy Birthday Tourist Information Fürth - 30 Years of Advice, Service, and Marketing
- Listening Tour Fürth – Free City Tour as an App
Frequently Asked Questions
Reviews
Lilla Martinovics
31. October 2017
Relevant tourist information exactly on the way where you come up from the metro from the direction of Nuremberg. You cannot miss it. The people who work there are helpful, they even helped us print our flight tickets :)
Jianna Park
26. February 2026
The information center was incredibly clean and well-organized. I originally went in not to get tourist information, but rather to buy souvenirs. There were souvenirs, but there were also plenty of guidebooks and other materials, and the staff were friendly. They pointed out the places I wanted to visit on a map and briefly mentioned other places. They then handed me a guidebook and a piece of map to give me. I had intended to inquire about souvenirs, but thanks to their guidance, I ended up wanting to see things like Old Town, so I grabbed the map and walked right over. They successfully transformed shoppers into tourists, serving as a tourist information center. Thank you for your kind guidance.
Giuseppe Nitti
12. October 2025
I was here in October 2025. There were two employees at the counter, and the space was clear for me to browse the beautiful selection of local specialties and souvenirs. I grabbed the postcard I'd intended to buy, spoiled for choice. Thanks to the organization that funds this shop, which gives the impression of being more of a service than a commercial enterprise.
Lena Böttcher
31. October 2025
We booked a tour of the Old Jewish Cemetery through the tourist information office. The tour was led by two guides. Mr. Maier and Ms. Hußenöder, our guides, were very friendly, extremely knowledgeable, and made the tour very interesting and engaging. We were all very impressed and would like to thank them for the wonderful tour. The planning beforehand was also excellent, and Mr. John was very flexible and friendly, perfectly accommodating our requests. All in all, it was a fantastic experience, and we learned a great deal. Thank you for the wonderful afternoon.
Hubert Zipprich
19. August 2025
Absolutely terrible customer service regarding a complaint! Yesterday, we bought two bags of Grischberli chips at the tourist information office. At home, we noticed that one of the bags only had a few days left before its expiration date and was completely deflated. The staff at the information office immediately accused me of not having bought the chips that way and suggested I was trying to "exchange" an old bag. They were completely incompetent and rude to the customer. And no, it's not about the €3 for the bag of chips. Such disrespectful treatment is simply a joke for a municipal office! We will never set foot in that "store" again!

